Tuesday, February 9, 2010

Balancing Cost of Mobile Solutions & their Value

Recently I came across a case of a CEO of a SME who recognized the need for a mobile SFA application for his company. He wanted to get one implemented fast. Then when he went scouting for solutions he found huge variation in cost, where some solutions were costing ten times more than others. That put him in a dilemma as to which one to go in for, the low cost solution or the high cost one.

Mobile solutions are like any other software solution where you can get huge variations in price. For example, you can get a freelance programmer to build you a solution at even lower cost. Then how do you decide which way to go? The best approach a CEO could take in such a situation is to engage an independent consultant to evaluate different solutions and find the best one where value and cost are balanced. In the face of it two solutions having huge difference in cost may appear the same but when the consultant goes into various aspects such as flexibility for enhancements, ability to easily connect to enterprise systems, ability to handle increased user load in future, hidden costs and a host of other factors and of course overall value generated, the solution chosen might be quite a surprise. The CEO should tread carefully and take a calculated decision.

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